Privacy Policy

Effective Date: July 7, 2025

Last Updated: December 7, 2025

1. Information We Collect

Personal Information:

Name, phone number, email address, address, and project details shared during inquiries, bookings, or consultations.

Usage Information (Website):

We may collect technical data such as IP address, browser type, device type, and page views using cookies or analytics tools (e.g., Google Analytics) to improve our services.

CRM Information:

We use third-party customer relationship management (CRM) tools to manage communications and follow up on your inquiries. When you submit a form on our website, your contact information (name, email, phone number) and consent preferences are stored securely to help us provide better service.

Payment Information:

For invoicing and project confirmations, we collect payment transaction details. However, we do not store your credit/debit card or UPI information.

2. How We Use Your Information

Provide consultation, site visits, and interior services
Send project updates, payment reminders, or service alerts
Improve our website and user experience
Share promotional content (with your consent only)
Maintain records for legal and accounting purposes

3. Sharing of Information

We do not sell or rent your personal data to any third parties.

We may share limited data with:

Our in-house team and verified contractors for service delivery
Third-party service providers for managing customer relationships and communications
Payment gateways or delivery partners (when required)
Legal authorities if required by law

4. Data Security

We use reasonable physical, electronic, and managerial measures to safeguard your information from unauthorized access or misuse. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for tracking user interactions and improving performance. You can manage or disable cookies via your browser settings.

We use the following types of cookies:

Essential Cookies: Required for website functionality and form submissions
Analytics Cookies: Google Analytics to understand website usage and improve user experience

Note: We do not use third-party tracking cookies beyond what is necessary for essential website functionality and analytics.

6. Your Rights

You have the right to:

Access your data
Request corrections or deletion
Withdraw consent for marketing at any time
Opt-out of WhatsApp communications

To exercise these rights, please contact us directly via the information provided in our contact section. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Policy Updates

We may update this Privacy Policy occasionally. All changes will be posted on this page with the updated date.