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Terms and Conditions

Welcome to Awadh WoodTech.
Please read our terms carefully before engaging in any services.
By initiating a project with us, you agree to the following terms:

Quotation & Pricing

All quotations shared are valid for 15 days from the date of issue. Prices are subject to change based on material selection, scope changes, or market rate fluctuations. Final pricing will be confirmed only after the site visit and design approval.

Design & Customisation

Designs once approved will be sent for production. Any changes after approval may attract additional charges and delay. Awadh WoodTech retains rights over concept designs until full payment is received.

Delivery & Installation

Delivery timelines are shared at the time of confirmation and depend on site readiness, client coordination, and approvals. We are not liable for delays due to external factors like civil work delays, approvals, or site inaccessibility. Installation is done by trained professionals; however, clients are expected to keep the site clean, accessible, and safe.

Warranty & After-Sales Support

We offer:

5-year warranty on modular products (against manufacturing defects)
Manufacturer warranty on all branded hardware (hinges, channels, handles, etc.)

To ensure a hassle-free experience, your first two service visits within the warranty period are completely free — covering general fixes, minor adjustments, or inspections.

From the third visit onward, a minimal service charge will be applicable. This helps us maintain high service standards and availability without hidden costs. We're committed to your long-term satisfaction and are always just a call away.

Warranty becomes void in case of:

Improper use or negligence
Tampering or installation by third parties
Water/fire/chemical damage

Site Responsibility

Site must have basic civil readiness: finished walls, flooring, electricity, and access.

Awadh WoodTech is not responsible for damages caused by third-party contractors or ongoing site work.

Safe storage space for delivered material must be provided by the client.

Intellectual Property

All design concepts, drawings, renders, and branding remain the property of Awadh WoodTech unless otherwise agreed in writing.

Legal Jurisdiction

All disputes shall be subject to the jurisdiction of courts in Delhi, India.

Booking & Advance Payment

A 20% advance is mandatory to confirm the site visit and block our team's time.
This advance is fully adjustable in the final project cost but non-refundable if the project is canceled by the client after the site visit.

Payment Schedule

  • 20% – Before site visit
  • 40% – After design approval & before manufacturing
  • 30% – Before dispatch & installation
  • 10% – Post-completion and handover

Delayed payments may affect the delivery timeline.

Cancellation & Refund Policy

Cancellation before manufacturing: 20% advance is non-refundable.

Cancellation after manufacturing: 60% of the order value will be charged to cover material and labor costs.

No refunds after installation has begun.

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